Knoxville Pediatric Dentistry: Dr. Bo Townsend, D.D.S.

Tom howard 5 years ago

My daughter visited this dentist office for a year, she went a total of 3 times, she had some cavities than needed to be filled and 6 teeth capped. We set up an appointment at children's hospital to have them all done at once versus her being traumatized with multiple visits. I sat in a parking garage for 6 hours in my car while my wife was with my daughter. The procedure went on and they put my little girl to sleep. When she was done with surgery she was brought to the car. (keep in mind she was still loopy and should have not have been able to leave yet.) She slept about 3 hours and woke up, when she showed her teeth the dentist had capped 12 of her teeth including her sicups with silver caps. I've reached out to multiple other offices and they say this was to much extensive work. Also 2 root canals were done. This seems typical of drilling for money. It was covered up in consent papers that he could do more work. However come out and say you are putting silver caps on front teeth. I called the dentist and he sounded defensive saying he would sue me for slander. I just wanted answers but after reading up its obvious drilling for money was done because of tenncare I will now being

Cassidy Bolin 6 years ago

I have been to this pediatric dentistry twice now. And every time I go there I have mixed feelings about how the experience is. When I come in the door, the front staff is friendly and professional and get you checked in with no issues. Obviously if its your first time you will need to fill out paperwork. They have a nice waiting room with TV's that play childrens movies so your kids can watch movies while they wait. This next part is where i find myself thinking about switching dentist offices. When they call your child back, they take them to a room that is open with lots of laid back chairs for your child to sit on. But you can literally see every other child and parent that is back there as well. The dental techs are very loud when it comes to talking about the patient and his/her dental history/issues etc. So HIPAA is not in effect here at all. When they get your child back in the chair, they clean their teeth, ask the parent some questions if they have any concerns, etc etc. But once they are done, they just leave. My children and I waited 30 mins with no explanation as to what was happening next. Obviously we know that the doctor has to come and look at their teeth, but why

Carolyn grossman-connor 7 years ago

My son being autistic, it was a challenge to find a Dr. who could work with him. The staff and Dr's are very kind and patient. They tell him everything they will be doing and what he will feel, which keeps him at ease. They also have tv's above to distract from the fact your at the dentist office. Beautiful office,clean,kid friendly.

Sawahoney G. 7 years ago

This is my 2nd bad experience with the Farragut location of this practice, and "Dr. Bo" specifically. This dentist may be great with neurotypical/ daycare zombie children but he has the lowest level of tolerance for anyone that might be on the spectrum--or any child that might not conform to how he believes a child should be (completely silent/still). His staff seems terrified of how he might react if a child makes a peep, so they will kindly tell your toddler, preschool age child, or special needs child "not to make any noise" (direct quote). I can only assume that this is in order to not set off the good doctor. If you enjoy an assembly line style of pediatric dentistry--and you have a fairly quiet and almost lifeless child, you will be welcome here. I should also mention that their site claims to be excellent at caring for individuals with special needs. To that I say actions speak so much louder than words. Edit your site, Dr. Townsend clearly likes accepting payment from the parents of special needs children/their insurance, but he can in no way tolerate them--unless maybe they are in some type of catatonic state.

April White 9 years ago

Wonderful staff and Dr. Dr. Bo has the kindest bedside manner towards his patients. The way he speaks to my children when they come in for dental work makes them feel so special and calm. He has a way of talking to them in a tone that comes across so welcoming that it puts them at ease. In dealing with children you know that means a lot. From the front desk, dental assistants and dental hygienists to the Dr they all make their office one of the best places to go for Children's Dentistry. I will never take my children any where else!! Can not say enough good things about them.